Amazon Connect Multi-Vertical Demo Platform
Powered by TTEC Digital | 12 Industry Verticals
Each vertical showcases Amazon Connect with industry-specific flows, AI agents, and customer experiences.
Voice, SMS, WhatsApp, and Email campaigns powered by Amazon Connect Outbound Campaigns + Customer Profiles segments.
Reusable chat + voice overlay with proactive outbound for any customer site.
Real-time AI agent transcript, live human-agent Contact Lens, and post-call native analytics in one pane.
View your account state, stage demo scenarios, see your live tickets and licenses.
Comprehensive insurance coverage for life, auto, home, and health.
Book rooms, manage reservations, and enjoy exclusive perks.
Book appointments, manage prescriptions, and access your health records.
Manage accounts, move money, and protect what matters in one secure place.
View usage, pay bills, and report outages instantly.
Track orders, manage returns, and earn loyalty rewards.
Apply for permits, check case status, and access citizen services.
Schedule service, check warranty status, and manage your vehicle.
Bill breakdown, plans, device trade-in, coverage map, roaming passes, family controls, and PAC porting — all in one place.
Submit maintenance requests, track work orders, and manage assets.
Track orders, monitor production, and manage quality control.
Reserve a vehicle, manage cross-country swaps, and preserve loyalty across partner fleets — one seamless brand.